Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
7.2/10
Very good
Rooms
8.0
Location
7.3
Service
6.8
Dining
7.6
Guest reviews
7.2/10
based on 8 reviews
8.0
8.0/10 based on 2865 reviews
Peter
United Kingdom,
April
2024
7.8/10
The hotel is located a bit away from the city center but close to the main train station and Oktoberfest grounds, offering convenience for travelers. The rooms are spacious and have great air conditioning, though noise from other guests can be bothersome at times. The service is a mix of disinterested and highly competent staff. The dining options are tasty, but variety is lacking in some areas. The location near the U-Bahn station makes traveling easy, despite not being right in the center as advertised.
Rooms
8.0
The rooms are of ample size and have great air conditioning.
Service
7.0
The service levels vary from disinterested in the hallway to super nice and competent in other areas.
Location
9.0
The hotel is close to the main train station, city center, and Oktoberfest grounds, making it convenient for transportation and sightseeing.
Dining
7.0
The dining experience offers tasty options, but there could be more variety, especially in fruits.
Facilities
8.0
The hotel facilities are satisfactory, providing what is needed for a comfortable stay.
John
United Kingdom,
March
2024
7.2/10
I was booked and paid for a superior double room but was provided with a very small room on the first floor. Despite this, the room was cozy, spacious, and fully equipped with a big double bed. It was clean, warm, and had all the amenities I needed for a comfortable one-night stay, although the value for the price paid was questionable.
Rooms
7.0
The room was cozy, spacious, and fully equipped with a big double bed.
Service
6.0
The staff was super kind and helpful, although there were some mishaps like closing windows on the computer and breaking the shower holder without informing me.
Location
7.0
The hotel is centrally located, close to the city center, Marienplatz, and Munich Railway Station. However, the walk to tourist areas required passing through sketchy parts of town.
Dining
8.0
The dining experience was delightful with a good variety of options, although more vegetable choices would have been appreciated. The breakfast ending at 10 sharp was a bit abrupt.
Facilities
8.0
The hotel provides room service, shops/commercial services, and laundry facilities.
Lloyd
United States,
February
2024
7.2/10
I stayed at the hotel located in a very nice area of town, close to the central train station and city center attractions. The rooms were facing the main road but had plenty of storage, towels, and hangers, which was a nice touch. The service was a bit problematic as staff knocked on our door every 20 minutes and the shower holder was broken without informing me. However, the location was pretty good, convenient for transportation and markets right outside, even though not particularly pleasant. The dining experience was worth booking, with great food variety in a nice internal courtyard.
Rooms
8.0
The rooms, despite facing the main road, had plenty of storage, towels, and hangers, which was a nice touch.
Service
5.0
The service had some issues with staff knocking on our door frequently and a broken shower holder without informing me, which was a problem.
Location
7.0
The location is pretty good, close to train/bus station, city center, and markets right outside, but not particularly pleasant.
Dining
9.0
The dining experience was very good with lots of choices and a nice and quiet internal courtyard.
Facilities
The facilities were satisfactory.
Edward
United Kingdom,
December
2023
8.2/10
I had a pleasant stay at the hotel. The rooms were right on the end of the 4th-floor corridor, ensuring a quiet atmosphere. They were clean and comfortable, meeting a superior standard with added amenities like slippers, bathrobes, and tea/coffee packages. However, the service, although friendly, felt a bit disinterested at times. The location was good, but not as central as expected, requiring walking through some sketchy parts of town. The dining experience was superb, offering a great variety of food and a lovely outdoor dining option. Overall, a decent value for money.
Rooms
9.0
The rooms were clean and comfortable, quiet, and well-equipped.
Service
7.0
The service was friendly but occasionally seemed disinterested.
Location
8.0
The hotel's location was good but not very central, needing walks through less ideal areas.
Dining
9.0
The dining experience was superb with a variety of delicious food, worth the extra cost.
Facilities
8.0
The hotel offers adequate facilities for a comfortable stay.
Gloria
United States,
November
2023
7.0/10
The hotel has modern rooms with a minimalistic style, but the corridor felt tight with strange furniture placements. The breakfast included was satisfactory, and the beds and pillows were comfortable.
Rooms
7.0
The rooms had a modern and minimalistic style, but the corridor felt tight with some strange furniture choices.
Service
8.0
The service encountered was very pleasant and helpful, with staff willing to assist in various ways.
Location
6.0
The hotel is close to the central station but can be noisy and has a significant Turkish presence nearby. It's a bit of a sketchy area but convenient for public transport.
Dining
7.0
The dining experience was nice, but the cost was considered expensive for the quality and portion size provided.
Facilities
7.0
The hotel offered room service, shops, and commercial services, but no specific comments were made about the facilities themselves.
Gillian
United Kingdom,
September
2023
7.2/10
The hotel offers spacious rooms at a great value compared to other options in Munich. However, noise can be an issue, and check-in lines can get long during peak times.
Rooms
8.0
Our room was very roomy, providing a lot of space that we've rarely seen in more expensive hotels. However, noise from neighboring rooms was a downside compared to our previous wonderful room.
Service
7.0
The staff were friendly and helpful, but the service desk could be more welcoming and careful, as closing public computers without logging out can be concerning.
Location
7.0
The hotel is conveniently located close to the Central Station and not far from the city center. However, the surrounding area can feel unsafe at night due to nearby gambling places.
Dining
7.0
The dining experience was good with plenty of hot and cold options, but the high price of 19 Euros for breakfast deterred us from dining at the hotel.
Facilities
7.0
Anthony
United Kingdom,
August
2023
6.8/10
The hotel has a modern and pleasant bathroom with a walk-in shower, nice and quiet rooms with no head-scratching to adjust the water flow and temperature. The service was assisted, but some mishaps occurred, and the location, although close to the railway station, can be a bit shady. The dining experience was decent but a bit overpriced for what was offered.
Rooms
8.0
My room was quiet and had a modern and pleasant bathroom with a walk-in shower. Adjusting the water flow and temperature was straightforward with no confusion.
Service
6.0
The service was assisted, although there were some mishaps such as failing to log out of my e-mail on a public computer. The location was very good for exploring the area.
Location
7.0
The hotel's location, while convenient to the railway station and Oktoberfest fairground, could feel a bit shady with some unsavory characters around.
Dining
6.0
The dining experience was satisfactory, but the prices were too high for the quality and variety of the food available.
Facilities
7.0
The hotel was fully equipped with all necessary amenities. However, some improvements can be made in terms of service efficiency.
Geoff
United Kingdom,
May
2023
8.2/10
My stay at the hotel was fantastic! The room was fabulous and well-appointed, and I even got an upgrade to a superior room for free which was a nice surprise. The service was very nice and thorough, and the staff was helpful at trying to find a room with air conditioning for me. The location was reasonably close to the city center and within walking distance to most things, although it felt a bit awkward and unsafe at times. The dining experience was delicious and convenient, and the facilities were great.
Rooms
9.0
The room was fabulous and well-appointed. I got an upgrade to a superior room for free, which was a nice surprise.
Service
8.0
The service was very nice and thorough. The staff explained and came to check the room immediately when reported.
Location
7.0
The location was reasonably close to the city center and within walking distance to most things, although it felt a bit awkward and unsafe at times.
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